Dont avoid or bulldoze conflict but deal with it directly and evenhandedly conflict is the currency of management if you abhor conflict management likely isnt the right job for you. Managing a staff of employees with their diverse personalities responsibilities ambitions and pet peeves can sometimes feel a bit like nailing jell o to the wall and at small companies . The best way to learn to manage people is to roll up your sleeves and start working 3 read books on becoming a manager there is also a mountain of literature on how to manage people reading books on the topic can help you understand the experiences of others and how you can craft a management style that works best for you. The best managers hire smart people to work for them but what if your direct reports are smarter than you how do you manage people who have more experience or more knowledge how do you coach . Many managers lack fundamental training in managing people but even more importantly managers lack the values sensitivity and awareness needed to interact effectively all day long with people skills and techniques are easier to teach but values beliefs and attitudes are much harder to teach and harder for managers to learn
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